Goldsmit-Black, Inc. 

 

Customer Account Managers

More than a sales person, our sales staff is an extension of the Goldsmit-Black philosophy of total customer service.  They fulfill the retailer's needs in merchandising, promotions, inventory control, pricing and ordering.  As retail counselors, they are the vital link between your needs and the benefits of our services.  We not only move the product into your stores, we do everything possible to help you move it out.

 

Professional Delivery Personnel

Our delivery people are more than truck drivers.  As responsible members of our GB team, they are constantly alert to our customers' needs.  Their commitment is to ensure merchandise ordered will be delivered to the customers' stores accurately, timely, carefully and courteously.

 

Customer Service Center Personnel

From the moment an order is received, until it is filled and loaded on the truck, our Customer Service Center personnel are alert, aware, aggressive and anxious to assure accuracy.  They are second to none in their concern to do the job right.

 

Corporate Staff Personnel

Our staff, including clerical, purchasing and management is totally dedicated to the GB concept of customer service.  The experience level, degree of knowledge and availability, make them a valuable asset to our customers.  Their role as a support group constantly keeps them looking for new opportunities and directions to advance our company and our retail partners.

 

Information Technology (IT)

If you are viewing this site, you already recognize the importance and ingenuity of the computer age.  GB is right in step with today's technology.  It would be foolish for us to say that we are "state of the art" in IT services, since these services are upgraded daily.  However, we can say that we have the hardware and software to provide our manufacturers and customers with superior service today, and the adaptability to be prepared for any advances in the future.